FREQUENTLY ASKED QUESTIONS


Tramper Information

What is a Tramper?

A Tramper is an ‘all-terrain’ mobility scooter specially designed for exploring the countryside. It can be used on unsurfaced footpaths and tracks and across open ground. Gradients of up to 1 in 4 (25%) are comfortably managed. 

Watch the video for a full Tramper introduction

If you are unsure about your suitability to use the Tramper visit our membership page. If you are specifically unsure about having limited strength or control in one arm or hand scroll down this page to see more information to this question. 

How much does it cost to hire a Tramper?

Anyone wishing to use a Tramper needs to become a member of Lake District Mobility. This costs £2.50 for a two week Taster Membership or £10 for Annual Membership.

Hire sites can choose whether to have a hire charge or not so it is best to check with the individual sites. At sites where there is a hire fee it should normally be a maximum of £2.50 per hour. 

Do I have to be 'registered' as disabled or have a Blue Badge?

You do not have to be 'registered' as disabled or have a Blue Badge to join the scheme and use the Tramper. The scheme is open to anyone who has difficulty walking because of a temporary or permanent mobility impairment.

What happens if I get lost or break down on a Tramper?

Sites listed on this website have been thoroughly checked by Lake District Mobility or Countryside Mobility auditors to make sure they are safe for you to use with a Tramper.

When you visit a site you will be given a map showing which paths or areas of the site can be accessed with the Tramper and site staff will explain any areas that cannot be visited.

The paths are also usually way-marked. When you take the Tramper out, staff will give you a phone number to call should you have any problems so you will need to take a mobile phone with you. Where the mobile phone signal is poor you will need a companion with you to assist or go and get help should something happen.

We ensure that each site has a system in place to deal with breakdowns or any other issues. This means they can quickly get to you or get you back to where you started in the very unlikely instance that you have a problem.

What types of membership are available?

There are two types of membership available:

Annual Membership lasts for 12 months and costs £10.00.

Taster Membership lasts for 2 weeks and costs £2.50. This is ideal if you are visiting the area or if you want to try a Tramper without committing to the full membership.

You can upgrade to an Annual Membership which will be dated from the start of your Taster Membership.

Who can become a member and use a Tramper?

Anyone aged 14 and over who has a permanent or temporary physical disability, or a condition that affects walking ability, can apply to become a member.

The safety of our members and other visitors at our sites is very important to us and there are some Terms & Conditions of Use that apply to the scheme. Make sure you read through these terms and conditions before completing your application form to check you are eligible to join. Unfortunately, for safety and insurance reasons not everyone will be able to join the scheme.

What does the application process include?

1.   Read Lake District Mobility’s Medical & Health Information and Terms & Conditions of Use and carefully check that the scheme and Tramper is suitable for you - you are the best judge of your own ability.

2.   Contact the site to book your first time Tramper training – this will last a maximum of 15 minutes and is a short familiarisation session to make sure all the Tramper’s functions and controls are understood.

3.   Attend the site and ensure you take the following documents:

  • Photo ID (Photo driving licence, Blue Badge, bus pass, passport).

  • Proof of address (Utility bill, bank statement, credit card bill, council tax bill)

  • The appropriate membership fee (any cheques made payable to ‘Lake District Mobility’)

4.   After your training site staff will get you to complete and sign a Membership Application Form. You will keep a copy of this form to use as proof of Temporary Membership when visiting other sites and a copy will be sent to us. If you have applied to become an Annual Member then we will send you Annual Member’s card as soon as we can.

Please note: If you are under 18, your parent or guardian must provide photo ID and accompany you for the Tramper training and at each site visit.

Where can I use the Tramper?

The Tramper is available to hire at Whinlatter Forest in the Lake District and at the 40 Countryside Mobility sites (Partner Charity) across the South West England. The equipment can only be used on paths and trails at our sites and cannot be taken away for use elsewhere. Visit our Locations page for an up to date list of sites participating on the scheme.

What does the training include?

The ‘Tramper training’ is designed to make sure you have the skills and confidence to safely operate a Tramper. You will be given a 5-10 minute training session at the site. You will be instructed on how to use the Tramper. Once you have been trained and have signed up as a member you can use the Trampers at any of our participating host sites. Check our website for an up to date list of sites.

How do I apply for membership?

1.   Read the Lake District Mobility’s Medical & Health Information and Terms & Conditions of Use and carefully check that the scheme and Tramper are suitable for you - you are the best judge of your own ability.

2.   Contact the site to book your first time ‘Tramper Training’ – this will last a maximum of 15 minutes and is a short familiarisation session to make sure all the Tramper’s functions and controls are understood.

3.   Attend the site and ensure you take the following documents:

  • Photo ID (Photo driving licence, Blue Badge, bus pass, passport).

  • Proof of address (Utility bill, bank statement, credit card bill, council tax bill)

  • The appropriate membership fee (any cheques made payable to ‘Lake District Mobility’)

4.   After your training site staff will get you to complete and sign a Membership Application Form. You will keep a copy of this form to use as proof of Temporary Membership when visiting other sites and a copy will be sent to us. If you have applied to become an annual member then we will send you Annual Member’s card as soon as we can.

Please note: If you are under 18, your parent or guardian must provide photo ID and accompany you for the Tramper Training and at each site visit.

I have limited strength or control in one arm - can I use the Tramper?

Our health & medical requirements state that "You should have sufficient upper body strength, upper limb mobility and hand dexterity to grip both Tramper handlebar grips securely and operate the twist grip". The Tramper uses handlebars for steering and a twist grip to start and stop - speed is controlled using a combination of a dial and a switch.

·        To assist there is a switch on the Tramper that allows you to choose which twist grip to use - left or right.

The key factor is whether you can safely steer and control the Tramper. We encourage anyone who would like to see whether the Tramper is suitable for them to go to a hire location and try the Tramper.

·        If you find you can control it safely in the induction at the site then the membership will be processed and you can head off to explore using the recommended routes. The member of staff or volunteer hiring the Tramper has the authority to make the final decision as to whether it will be safe for you to proceed. If it is not possible, any membership fee paid will naturally be refunded. 

·        One of the reasons that it is not possible to become a member online or in advance is because a key element of becoming a member is demonstrating during the induction that you can safely control the Tramper. 

·        We therefore suggest that you contact the hire location in advance, explain your situation and book a Tramper. If for some reason the person you contact at the hire location is unsure then please make contact with Lake District Mobility direct.  

·        It may be possible that you are able to control the Tramper safely with the assistance of your companion. If this is the case then both names will be recorded on the membership form/ card and this combination of people will be able to use the Tramper in future. 

·        If a hire site has more than one Tramper route then they may be able to advise you as to which routes will be easiest for you or parts of the route that could be more difficult. 

How do I book the Tramper?

All our Trampers have to be booked in advance directly with the site. You can find the contact telephone number or email address for each site in the Locations page of this website.

What restrictions apply to use of the Tramper?

The safety of our members and other visitors visiting our sites is very important to us. Because of this there are some restrictions on how and where the Tramper can be used.

  • You must complete some basic training before hiring a Tramper for the first time to demonstrate you can operate the Tramper safely.

  • You need to provide valid photo ID - driving licence, Blue Badge, Bus Pass, passport; and proof of address - bank statement, utility bill, credit card bill.

  • The hire periods and induction session times will vary at each site according to staff availability and opening hours.

  • Site staff will advise which routes are suitable for the Tramper - weather conditions may restrict access to certain routes.

  • Trampers are limited to a maximum of 4mph for safety reasons.

  • There are Terms & Conditions of Tramper use - users must sign a disclaimer each time they want to hire a Tramper to confirm that they still meet them each time equipment is hired.

  • You are required to carry a mobile phone and any other safety items issued by site staff.

  • We recommend that you are accompanied when using a Tramper but at some sites this is compulsory where there is poor mobile signal.

I am a Temporary Member, how do I upgrade to an Annual Member?

If you have a Taster Membership we would love you to upgrade to becoming an Annual Member so that you have time to enjoy the full range of sites on offer.

You can upgrade at a site - just pay the £7.50 and provide the membership number (shown top right on the form you were given when you first joined) along with the original site name.

We will then send you a new membership card. This will be valid for 12 months from the date your Taster Membership started. 

Partner Sites

Guidance for potential partner sites - Is our site suitable to become a LDM Hire Site?

It should have:

  • A suitable (and interesting) network of paths that are safely accessible to a Tramper

  • Accessible facilities - toilets, parking, visitor centre etc.

  • Secure storage for the vehicle when not in use.

  • Staff on site (ideally including weekends and holidays) who are able to spare the time to assess users and book the vehicles in and out.

If your organisation or visitor attraction is interested on becoming a LDM hire site please contact us on 07843 754 239 or info@lakedistrictmobility.org for more details.

Guidance for potential partner sites - How much will it cost our organisation to become a LDM Hire Site?

Lake District Mobility leases Tramper scooters to partner sites in return for an annual payment of £995. This payment covers the cost of insurance, staff training, health and safety guidance and all servicing and maintenance of the Tramper.

Sites can charge for the rental of the Tramper to members for a recommended charge of £2.50 per hour. This rental income can be kept by the site to help cover costs. There is an additional one-off fee that covers an access audit/ risk assessment and initial training for site staff/ volunteers.

If you are interested in becoming a Lake District Mobility site please contact us on 07843 754 239 or info@lakedistrictmobility.org for more details.

Guidance for potential partner sites - How is the scheme managed?

The scheme is managed by a part-time Charity Development Manager, we also have a part-time Volunteer Charity Administrator who oversees the operation of the membership scheme.

The Lake District Mobility Trustee Board was established to have overall responsibility to provide overall direction and management of the charity. 

Guidance for potential partner sites - What kind of staff training will be necessary?

Staff training is provided by Lake District Mobility staff and covers all aspects of the scheme including the use of the Tramper scooter, health and safety, disability awareness and all LDM systems and operational procedures.  It is recommended that partner organisations ensure that all site staff complete first aid training and are CRB checked if lone working.

I know a great place to have a Tramper, how do they get one?

It's really helpful for us to be aware of potential locations for Tramper hire. This helps give us ideas for locations which we may not have thought of and helps us when we approach a potential hire location to show that there is interest from users.

Please contact us on 07843 754 239 or info@lakedistricttmobility.org and we can discuss your idea and suggestions further.

If a location is suitable we will lease a Tramper to the outdoor attraction as part of a full package of support. This includes carrying out an access audit, training the staff/ volunteers who will be hiring out the Tramper, providing them with all the documentation, insurance and servicing.